GGameRent

Rental terms

Short and without legalese: you pay for access to an account for a term, you do not buy the game. Below is the same thing in detail.

The binding version of these terms is the Ukrainian one. This translation is provided for convenience.

1. What exactly you rent

  • You rent temporary access to a gaming account that already owns the game. The account, the game and any rights to them are not transferred to you and remain with the service.
  • Access includes the login, the password and, when the account mailbox is ours, confirmation codes for the duration of the rental.
  • You download the game files to your own device. Download speed does not depend on us and is not added to the rental term.

2. When the term starts and ends

  • Steam: the term starts when access is actually delivered, not when payment arrives. If an account is bought specifically for your order, the time we spend finding it does not eat into your term.
  • PlayStation: the term equals the booked hours. Access opens at the start of the booking and closes at its end — which is exactly why hours are booked.
  • When the term ends, access closes and the account password is changed.

3. What you may not do with a rented account

  • Change the password, the email, the linked phone number or payment details.
  • Pass the access to third parties or sign in from several devices at once.
  • Buy games, add-ons or in-game items on the rented account.
  • Breaking any of these ends the rental without a refund: it either takes access away from other renters or looks like an attempt to take over the account.

4. If the account stops working

  • An account can be revoked by the seller or blocked by the platform. That is our risk, not yours.
  • In that case we issue another account with the same game for the remainder of your term. The term is neither lost nor shortened by a replacement.
  • We do not refund on a replacement because the rental continues. If we have nothing to replace it with, we refund the unused part of the term.

5. Payment and refunds

  • Payment is a transfer to a jar. The order code in the transfer comment is mandatory: without it the payment is not matched to the order automatically.
  • If we could not deliver access, we refund the full amount.
  • If access was delivered and works, there is no refund: the service has been provided.
  • Money transferred by mistake is returned after you contact support.

6. Data we store

  • The email you gave when ordering — so we can send you the rental link.
  • A log of issued confirmation codes with the time each was issued. It exists to settle disputes about access and is not shared with third parties.
  • Passwords of pool accounts are stored encrypted.

7. Limits of liability

  • The service is not affiliated with Valve, Sony or game publishers and does not act on their behalf.
  • We are not responsible for the platforms themselves: maintenance, regional restrictions and changes to Steam or PlayStation Network rules are outside our control.
  • By placing an order you confirm that you have read these terms and agree to them.

Questions about the terms — through the «Support» button at the bottom right or on the «How it works» page.

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